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Limits, bans and big responsible gambling changes for Spain

As Spain attempts to make gambling more responsible for their players, there are big changes on the cards for the future.


The casino industry as a whole is becoming more and more focused on ensuring that responsible gambling is as accessible as possible for all players.

Spain’s gambling regulator, the Dirección General de Ordenación del Juego (DGOJ), recently opened a consultation on new laws being proposed.

The proposed laws are currently open for public feedback and will be available for comment until the 9th of August 2021.

Potential changes for Spain

We’ve simplified the potential law changes for Spain to give you a better idea of what may be on the cards in the near future. Should the laws pass, these regulations for Spain will be the new reality for players in the country.

Limits on every game session – The new regulations propose that every new game session must be started by setting a time and net spend limit. Once these limits are set, they may not be changed and they must be entered as new for each session. Players will also need to set a maximum loss limit for the next 24 hours before playing. This limit cannot be modified once it is reached.

Temporary restrictions – Along with the time and net spend limits, players must have the chance to restrict future gameplay if those limits are hit. If a player attempts to start a new game session with 60 minutes of reaching these limits, the operator will have to explain to the player that only a short amount of time has passed.

Pop-ups during gameplay – Every 30 minutes during gameplay, players must be reminded of how much time has passed, how much they’ve wagered, and how much they’ve lost. This information needs to be informative and not encourage further play.

“Losses disguised as wins” banned – A result that could lead to an eventual net loss and the encouraging of chasing down another win with messages such as “you almost had it” or “try one more spin” will be banned.

Monthly summary – It’s the operator’s obligation to send players a monthly summary of the number of times they’ve visited the casino, how many deposits were made, account history, balance history, and any changes that were made to limits.

Players under 25 – All players under the age of 25 will receive additional messages that warn them of the risk of gambling and they are banned from being considered ‘high-value customers’. They may not receive extra incentives such as gifts or perks.

Intensive players – If a player reaches 50% of their maximum daily or weekly loss limits for 3 time periods in a row, they will be considered an intensive player. For those under the age of 25, an intensive player is anyone who reaches the same limits up to 25% on 2 consecutive occasions.

The operator must send a specific message to intensive players who meet their threshold within 24 hours and inform them of their player status. The message must let players know that they are at risk and it must also include extensive data such as deposits, time played, losses etc.

Monthly summaries must be sent to these players and the use of credit cards will be banned.

Banning autoplay around the world

Due to the risky nature of using the autoplay function when playing casino games, many regulators are looking to ban the feature.

Setting a large number of auto spins that can drain your balance without any extra thought is a dangerous way to experience online slots.

The autoplay function is already banned in Germany and Ontario, Canada has just announced the same restrictions on slots, as well as a minimum spin speed of 2.5 seconds.

No doubt, more regulators will climb on board and ban this risky game feature in the future.

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