An exploration of the most common withdrawal issues online casino players face at even the best online casinos.
New and regular online casino players face similar problems throughout their gaming experience. In terms of withdrawals, it is common to run into some issues, but if it becomes too frequent, it can really impact the overall experience.
Before you start your online betting journey, you may want to better understand how withdrawals work , the possible issues you may face—and how to tackle them.
1. Slow withdrawals
One of the most common problems with withdrawals is speed. Especially when we’re used to getting instant access to almost everything. With life moving at such a speed, it’s always a letdown to be faced with slow withdrawals.
There are many reasons you may run into such an issue, including the type of payment method used. For instance, e-wallet methods tend to be much faster than traditional banking methods , with possible payouts in less than 24 hours . Crypto payment methods available at hybrid or crypto casinos also come with instant withdrawals .
2. Withdrawal limits
Another primary issue with withdrawals is possible withdrawal limits, which can be applied daily, weekly, and monthly . Not to mention that big payouts can be done over a time period rather than instantly receiving the entire amount.
Depending on the platform's terms and conditions, you may even have your payout amount capped, which would mean you only get a certain portion of your winnings paid out. This generally applies to regular wins and not big jackpots.
However, most casinos cap regular withdrawals at a set amount per day, week, and month. These amounts can increase with VIP programs and other requirements, as per each individual casino.
3. Processing times
Processing times of withdrawals may vary from one casino to the next. Some offer instant processing, while others process payments within 1 to 3 days . One of the biggest limitations is some platforms' lack of weekend processing . This means you’ll only be able to withdraw funds between Monday and Friday every week.
4. Possible fees
Then there is the possibility of fees. This may vary from one casino to the next and also depends on the chosen payment method. Some options have deposit and withdrawal fees , while others only charge for withdrawals.
The size of the fee depends on the payment provider and the casino . This is why it’s important to check out the available payment methods beforehand and make note of the minimum deposit/withdrawal requirements , as well as any possible fees you may incur during the transaction.
5. KYC (Know Your Customer) procedure
With the focus on safe transactions (meaning safe deposits and withdrawals at online casinos ), platforms often have a KYC procedure players need to complete. Some require KYC during sign-up , and others will ask you to complete it with your first deposit. The KYC verification may take some time, which delays your withdrawals .
6. Wagering requirements
We can’t leave out the wagering requirements you must meet before a withdrawal is approved. These differ across all casinos, and some platforms even have different wagering requirements for the different offers they have available .
These withdrawal requirements can be applied to your deposit only or both your deposit and bonus funds. This makes it important to read the terms and conditions and understand the requirements set upon you for successful withdrawals.
Customer support is your friend
Every online casino has a customer support team that is trained to handle any issues players may experience, including withdrawal issues. While there are some cases where they won’t be able to do anything about the speed of withdrawals, the team is able to assist and solve any issues that they have control over.
The majority of casino withdrawal issues require patience, but you can also speed up your payouts by choosing instant payout options like crypto or e-wallets.