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WOW! BEST RATED TROPHY
TRUST SCORE - PERFECT
Established
Games
Support
VPN
Bonuses
TRUST SCORE - GOOD
Who is Casumo Services?
Casumo Services LTD have not diluted their focus on creating additional revenue streams by offering white labels and other solutions; rather, they work on perfecting their brands of playful casino entertainment.
Casino Services
Casumo Services currently owns and operates three multi-provider online and mobile-optimised casinos, Casumo, Dunder and Kazoom. The gamification, bonuses and rewards and playful minimalistic designs are a core part of all their brands.
Gaming Services
While Casumo’s backend is set up to function as an aggregator whereby they can offer casino games from several leading casino game providers, they do not offer their system to external parties. At present the only casinos running on the custom build platform developed by Casumo Services Ltd are Casumo, Dunder and Kazoom.
Platform Services
The closest they come to offering what could be considered platform services was the deal they brokered with an online sportsbook, Kambi. The agreement sees Casumo Services Ltd offering Kambi bettors a gamified experience.
History
While Casumo Services has the brand recognition and fan loyalty of an older, more established casino, the fact is that they only opened their doors to players for the first time in 2012! However, from the outset, they operated under a licence by the highly regarded Malta Gaming Authority. By 2015 they had applied for and been awarded a sought-after licence from the UK Gambling Commission to provide online slots and table games in their jurisdiction. Thus, cementing their drive to offer safe and legal online gambling entertainment.
While they do not appear to be interested in building out a massive library of brands, focusing instead of the creation and development of a gold-standard offering in Casumo Casino, they have however dabbled in other aspects of gambling and even eSports. They began delivering a gamified customer experience for the customers of online sportsbook, Kambi, as of March 2018. They also sponsor the eSports organisation known as Planet Odd who compete professionally in high-stakes CS: GO, Dota 2 and Hearthstone tournaments.
Casumo Services started with a single office in Malta, which is still where it is Headquartered. However, it has expanded to include satellite office in Barcelona and Gibraltar.
Mission and success
From the outset, Casumo had a single mission, and it is encapsulated in how they brand themselves as “the worlds first casino adventure”. Their vision was to be more than just an online casino. Casumo strives to be the number one destination for online casino fans who love the history and concepts, and entertainment value of the casino experience.
Their in-house gamification is superb with rewards and trophies all up for grabs through collecting points on their site and levelling up your account to higher “belt” levels. While some of it is based on your wagers, some of it is also available purely by exploring the website or participating in the Casumo experience.
They are open about the fact that their passion is about quality products that allow their patron to have excellent experiences. This is facilitated through their Core Values of being:
- Pioneering & Playful
- Open & Collaborative
- Driven & Distributed
- Helpful & Honest
This passion for gaming and a love for the customer experience are reflected in their packed trophy cabinet. Ranging from 2013 to date they have won awards at the eGaming Review Awards and International Gaming Awards for Best Newcomer, Innovation in Casino, Mobile Casino Product of the Year, Mobile Operator and Online Casino Operator.
Licenses owned and countries serviced
As one would expect from an online casino group who place such a high value on customer experience and have invested so heavily in their product Casumo Services is licenced and incorporated under the Malta Gaming Authority. It has also successfully acquired a remote gambling licence from the UK Gambling Commission to offer online casino games to the United Kingdom. In addition, Casumo Services is licensed to operate in Spain and Sweden.
In accordance with these strictly regulated markets, all Casumo’s RNG based game outcomes are appraised and verified by the third parties set forth by the MGA and UKGC. This means that anyone who joins Casumo's brands can do so with the full assurance that they offer safe and reliable gaming under the supervision of highly respected jurisdictions.
CasinoWow Verdict
When it comes to trust, reliability, service excellence and the added value, it is fair to say that Casumo Services has the WOW factor we’re all looking for. These come highly recommended for anyone looking for an online casino experience that offers more than just wins and losses.
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