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A guide to casino account maintenance fees and best practices

Published by Stelly | April 24, 2023

The online casino industry is filled with different ways to play and enjoy your favourite games of chance. Choosing a safe and reliable casino is the first step and is most important when you start your journey.

If you’re wondering why this is the case, the answer lies in whether or not you can trust the site you want to join. While safe banking methods, fair game outcomes, and rewarding promotions are all huge plus, you need to be able to trust the terms and conditions too.

One of the many reasons this is a must is due to the finer details that you may not take notice of when you first join an online casino. The terms and conditions can be daunting, and they are filled with a lot of information.

Maintenance Fee

Ensuring that you fully understand the terms and conditions, as well as the minor details of having an account with a particular online casino, is a step in the right direction to being a responsible gambler.

But what will you find in those T&Cs? One of the many factors that you may not have noticed before is the issue of maintenance fees on inactive accounts.

Fees at online casinos

If you’re new to the online casino world, you may not even be aware that inactive account fees are something you need to consider. In fact, most players don’t think about the fact that there are different fees applicable to playing online at all.

Depending on the casino you join, there may be fees when making a deposit or making a withdrawal. There can also be extra fees for claiming a jackpot prize over a certain amount. The casino banking method you choose can also affect how much you pay in fees every month.

All of this is fairly standard, but the “hidden” fees charged when you have an inactive account are often ignored or unheard of.

Online casino maintenance fees

You may be wondering what casino maintenance fees are and if you’ll need to pay them any time soon. Essentially, maintenance fees apply to accounts that are inactive or dormant.

With so many sites available online, it’s tempting to try your hand at online gambling offered by different brands. You may find yourself signing up for multiple accounts and making small deposits to claim the welcome bonus but quickly moving on to try something new.

When that happens, what becomes of your account? And what about the funds that stay behind? This is where maintenance fees come in.

These fees help casinos claim back any funds that are left in your account and also help clear out dormant accounts that are unnecessarily needing to be checked and audited.

For this reason, inactive accounts are charged a monthly fee.

If you’re a regular player, you don’t have to worry too much about your account being hit with dormant status. There’s a lot that needs to take place before that happens. Your account would need to meet the following criteria before being considered inactive:

  1. An inactive account hasn’t been used for real-money betting for 6 to 12 months.
  2. A positive balance remains in the account with no attempts to make a withdrawal.
  3. The player has not reached out to the casino to close it, and self-exclusion has not been activated on the account.

Once these criteria are met, the casino will mark your account as inactive or dormant.

What popular casinos charge in fees

All casinos have different ways of dealing with inactive accounts, but the most important rule they all follow is that they will attempt to contact you before charging a maintenance fee.

Most casinos will give you at least 28 days to respond to their emails, texts and possible phone calls. If there is still no attempt to close your account or to log back in and withdraw your funds, a fee will be charged every month.

Depending on the casino you frequent, the amount charged will differ. But for the most part, casinos will continue to charge a monthly fee until your positive balance is drained. Then they will close your account entirely.

Online casinos such as Bitdreams, BitStarz, and Let’s Lucky charge $10 a month (or a currency equivalent). There is no maximum cap on how much they will charge, and your account will be emptied and then closed.

Other sites, such as LeoVegas Casino, Casumo Casino, and LV BET Casino, only charge $5 per month. This means that if you have any remaining funds, you can still log in and claim it more easily before it’s all paid out to fees.

These casinos have T&C that you should always read before signing up with an account, but are still some of the best online sites for gambling. Check them out:

Bitdreams Casinos is among the popular casino brands with crypto-friendly gameplay.

BitStarz Casino is a leading top-rated casino brand with many payment options and solutions for its players.

With over 9,500 casino games, Let's Lucky Casino is a great choice to excite your play online.

LeoVegas Casino is an award-winning casino brand with top gambling solutions for online play.

Casumo Casino is one of the top choices when it comes to online gambling and players love it!

With a great game collection, LV BET Casino is the online gambling site that will keep you excited.

How to avoid an inactive account and maintenance fees

If you’re considering opening multiple online casino accounts, here are a few tips you should know before you start playing. These pointers could help you avoid losing out on cash to maintenance fees in the future.

Tip 1: Always make sure you play at an online casino that is fair and can be trusted. Unlicensed online casinos may charge higher fees or refuse to let you cash out once your account has been deemed inactive.

Tip 2: Read the terms and conditions! Never skip this step, as you should be fully aware of what could be waiting for you in every circumstance. Make sure that you understand what fees could be charged and what restrictions may apply.

Tip 3: Provide your real contact details. It’s vital that the casino has access to your real phone number and email address in cases such as this, where they need to contact you urgently about funds that could be lost.

Tip 4: Don’t just let your account lay dormant. Close any casino accounts you no longer use, and be sure to withdraw your funds using a secure banking method.

Keep these tips in mind the next time you sign up at one of our trusted and recommended online casinos, and you’ll never have to pay unnecessary maintenance fees in the future.

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