Can I file a complaint with the UK Gambling Commission?

For difficulties with your gambling operator, you should use the free online tool “Resolver” to help in filing your complaint formally with the organisation. Provide full details of the complaint and any evidence you have, keep copies. Failing satisfaction within 8 weeks, you may escalate the issue to an Alternative Dispute Resolution (ADR) provider, which offers a free service.

Are there any monthly deposit limits at casinos licensed by the UKGC?

Normally there are no deposit limits imposed, but in response to the Covid-19 epidemic, some temporary regulations have been proposed . These have been suggested to include a mandatory bet limit for online slot games of between £1 and £5 in the UK, together with an overall limit per month of £100 on total deposits.

Can I play with Cryptocurrency at online casinos from the UK?

Yes, the United Kingdom Gambling Commission has offered licences to online casinos that accept cryptocurrencies. Therefore playing with Bitcoin is not illegal in the UK, as long as you are playing at a licensed and regulated casino that offers Bitcoin as a payment option.

How strict, difficult and time-consuming is the licensing process?

Applying for a gambling licence with the United Kingdom Gaming Commission involves a rigorous vetting process, compliance with regulations, and a great deal of administrative work. It is therefore an arduous and time-consuming process that normally takes 3 to 6 months to complete. The UKGC licence is consequently held in high esteem.

Is there a player protection scheme by the UKGC?

In issuing its online gambling licences and enforcing their provisions, the UKGC engenders a safe, fair and transparent gambling environment for players. Licensees must administer the funds and the personal information of players in a secure manner. They participate fully in the mandatory protocols of self-exclusion of players and blocking of underage players. In addition, the UKGC participates in a complaints system.

How can I self exclude myself from playing at all online casinos in the UK?

You need to sign an agreement, enforced by all UKCG licensees, which spells out the gambling sites you wish to exclude yourself from, and for what irrevocable minimum period. You can access this facility through your personal account page or under the head “Responsible Gambling” or “Safer Gambling” on the casino’s menu page, or through the UK GamStop service .

How costly is it to acquire a licence from the UKGC?

New application and annual fees came into effect on the 1st of October 2021 for the UKGC licence. They are based on the Annual gross gambling yield of the company and vary from about £4000 to £90k for an application fee and from about £4000 to £800k for an annual fee.

Top UKGC Licensed Online Casinos

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WOW! BEST RATED TROPHY

Top-quality gaming products, along with top-notch customer service and easy payments, are most common in casinos awarded with the WOW! trophy. Very few online casinos can achieve the highest WOW rating! Rest assured, this is the highest recognition possible.

TRUST SCORE - PERFECT

This casino has a Perfect trust score, which means it has the highest level of trust and transparency available! Consider the casino as a top recommended site to play at! Usually, online casinos with perfect trust scores are the safest, they are fully licensed and can be trusted.

Pros

Excellent Reputation
Sports Betting & Casino
Live Chat Support Available 24/7
Great Android & iOS Apps for Mobile Gaming
Proven fair by TST

Cons

Multiple Restricted Countries
No Phone Support
No Cryptocurrencies

Established

2012

Games

4000+

Support

24/7, Live Chat, Email

VPN

Not Allowed

Bonuses

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