Can I file a complaint with Curacao eGaming?

First, try to resolve the problem with the CEG-licensed casino itself. Keep all evidence of conversations. If this fails, you should file your complaint with CEG timely, by accessing the official website of CEG. The complaints link for CEG is https://www.curacao-egaming.com/complaints . Alternatively, file a complaint via direct email to CEG, describing every related issue.

Can I play with Cryptocurrency at casinos licensed by Curacao eGaming?

Yes, absolutely! Curacao licensed casinos are currently the only ones to allow legal online gambling with Bitcoin and other crypto payment options.

How strict, difficult and time-consuming is the licensing process?

The process for getting a licence in Curacao is significantly easier than dealing with the UK Gambling Commission or most other licensing agencies. The usual time it takes to obtain a licence is only two to four weeks.

Is there a player protection scheme by Curacao eGaming?

The CEG licence offers players far less protection than alternative online gambling licences. CEG itself does not enforce protocols for player protection nor hold a database of self-excluded players. That is left up to each separately licensed casino, and they must themselves verify the age of players. This approach, however, is likely to improve in time.

How can I self exclude myself from playing at all casinos licensed in Curacao?

This cannot be done through Curacao eGaming. You will need to make arrangements with each of the individual GEC-licensed online casinos which you might patronise.

How costly is it to acquire Curacao eGaming licence?

“Master” gambling licences from CEG are relatively cheap and include about $34,000 in setup fees, plus about $5,600 per month for the first two years. After that, the operator can negotiate with the government of Curacao. However, the cost of a licence depends on many factors and can vary depending on circumstances.

In which countries Curacao licensed online casinos can operate?

Curacao grants permission to operate worldwide except in countries where gambling is totally illegal. With a Curacao online gambling licence, you can accept players from other countries not specifically prohibited by your sublicense agreement. Forbidden countries include Curacao itself, Belize, USA and a few EU countries .

Why are so many gambling companies based in Curacao?

There are actually not many gambling companies physically based in Curacao. Most often only the companies are registered there and the operation is done elsewhere. Operators that acquire a Curacao gambling licence are not liable to pay any tax on their revenue, which is significantly lower than in many other jurisdictions.

Top Curacao Licensed Online Casinos 2025 ✔️ Trusted Sites!

List of Curacao eGaming Approved Casinos

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BitStarz Casino

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Payout:

Within 1 hour

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WOW! BEST RATED TROPHY

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TRUST SCORE - PERFECT

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Pros

No Withdrawal Limits
Top-Rated Online Casino
Top-Rated Bitcoin Online Casino
Excellent Selection of Games
Original feature Jackpotz Mania
BitStarz Exchange Feature

Cons

High minimum withdrawal limit
No phone support

Established

2014

Games

6000+

Support

24/7, Live Chat, VIP Support, Email

VPN

Not Allowed

Bonuses

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