Citadel background information
Citadel Instant Banking is a safe and efficient online digital payment system that allows players to transfer and receive payments from online casinos and other merchants directly from and to their bank accounts, without the necessity to take on membership by opening any accounts.
Who are they?
Citadel Instant Banking is a payment product developed by "The Citadel Commerce Corporation." Originally founded in Vancouver, Canada, in 2000, the business moved its head office to London, where it became a fully registered payment institution.
Their instant banking services have been operating since 2000, having built them a reputation as one of the most trusted brands in e-commerce and online funds transfers.
How does it work: Citadel Instant payment?
Should you want to deposit to an online casino account, you can follow the following prompts:
- Sign onto the online casino (You can easily pick one via our selected online casinos accepting Citadel Instant Banking on this page).
- Click on the Cashier/Payment Page.
- Click on "Make Deposit".
- Choose Citadel Instant Banking.
- Enter the amount you would like to deposit and click "Proceed".
- Choose your bank from a dropdown menu and sign in to your account.
- Approve the Payment
Citadel will now complete the transaction for you in 'real-time' with the casino. Your funds should reflect instantly, and you be able to start playing without delay.
Deposits Exclusive to Canada
In Canadian online casinos, you have an added option for payment via Citadel. You will be able to process e-checks (only at supporting casinos) and get Citadel to clear them for you instantly. E-checks are just like paper checks but are filled in online with the view to authorising your bank to pay over funds to the casino.
The Citadel Instant Banking E-check clearance cuts the clearance time from 3-5 days to only a few seconds. But, alas, it comes with a hefty cost of 6.9% of the amount being transferred.
Some Casinos will not allow withdrawals via this service, but for those who do, you will be able to clear cash outs directly to your banking account with less of a delay. This can be done in the following way:
- Proceed to the casino cashier.
- Select a "withdrawal" or "cash out."
- Select Citadel Instant Banking as the payment method.
- Choose your bank from a dropdown menu and input your details.
- Approve the payment
NB: Some of the listed banks will not support the web-based view of the Citadel site and may prompt you to download a small application called the "Payment Assistant" to help you on your way. This will only have to be done once per device used.
Citadel Instant Banking Advantages
1. Instant Payments and Withdrawals
Citadel Instant Banking processes deposits and withdrawals in real-time to ensure no delay in playtime and the limited delay between cash out and spending your winnings.
2. Extra Layer of Protection
All forms are filled in on an independent Citadel e-commerce site linked to your bank. This means that the casino will have no access to your banking details. The page is protected by high-level SSL multi-layer encryption to keep prying eyes away.
3. Special Features
Citadel Instant Banking is available via a mobile app to ensure that your mobile gambling lifestyle is made far easier. You can download this app from either an "Apple App Store" for IOS devices or via "Google Play Store" for Android devices.
4. Great Support
Over the last 18 years, Citadel Commerce has built a name of integrity. This they have backed up with world-class customer support. This is available 24 hours a day, 7 days a week, should you need assistance in any regard.
The downside of Citadel Instant Banking
1. Not supported in all countries
Unfortunately, this fantastic service is only available in a handful of selected countries and is not readily available for all online gamblers worldwide.
2. Not all banks are supported inside approved countries
It's rather unfortunate that there is a chance that your bank might not be supported by Citadel, even though your country is serviced.
3. Some Countries charge fees
Although, for the most part transacting with this payment service is free of charge when depositing funds, there are a few exceptions to this rule. Some countries will charge you a nominal fee for each deposit made.
4. Not all casinos allow withdrawals
Some casinos will not allow withdrawals by Citadel Instant Banking, while others will gladly process them in this way, though it may be at a cost. It would be best to read up on the casino's terms and conditions regarding this service, as you may have to cash out using an alternative banking method.
Important information about usage
Citadel does impose spending limits, especially to those depositing to online gambling sites. The limits are set at 3 deposits a day up to $10,000 or 10 deposits a month up to $40,000. Certain other limitations can play depending on which country you reside in and which bank you belong to.
As stated before, for the most part, Citadel Instant Banking is free, except in specific circumstances. Other fees may be charged by your bank as well as the casino for transacting via this method. Be sure to educate on all of the costs before making your first payment.
Citadel Instant Banking is available at over 200 banks within close to 30 countries worldwide.
You cannot make a mistake if you decide to use the services of this payment solution at an online casino accepting Citadel Instant Banking. For easy access to the best casinos supporting this payment method, click on one of the reputable gambling sites listed on this page.